Frequency of Use

Individuals with limited English proficiency inquire about use and are affected by service that the Township of Jefferson provides on a daily basis. Operational services include dial a ride service and Americans with Disabilities Act (ADA) paratransit service. Individuals with limited English proficiency also come into contact with the Township of Jefferson dial a ride service by calling the main office, calling the dispatch office and using the website. A significant part of the development of the Township of Jefferson’s Language Assistance Plan is the assessment of major points of contact, which include, but are not necessarily limited to, the following:

  • Communication with drivers and office staff
  • Local news advertising (print)
  • Printed outreach materials
  • Public meetings and events
  • Riding fixed route